Terms & Conditions

Legal Notice

Meal Folks SL and Meal Folks Ltd.

This page contains important information about your legal rights and obligations when using any of the websites and services belonging to the Company. The following is a collection of the generally-applicable terms of use across our websites and services, whilst specific provisions are included in the terms of use of the relevant Company’s website or service.

Before accessing and using any of the Company’s websites ("https://mealfolks.com/") or services ("Services"), you must read the specific terms of use applicable to the access, browsing and use by the users ("User" or "Users", as applicable) of the relevant Website/Service (displayed above), as accessing and using any of the Websites or Services implies that you have read and accept to be bound by the terms of use of the relevant Website or Service. We also recommend regularly checking the applicable terms of use as the Company reserves the right to modify these at any time (the date at the beginning of these terms refers to the latest update of these terms, which will be applicable from the date of publication).

If you have any objections regarding the terms of use of the Websites or Services, please refrain from using these.

Should any conflict arise between the content of the terms as they are laid out below and the content of the specific terms of use of each Website or Service (displayed above), the specific terms of use of each Website or Service shall always prevail.

In respect of collection and processing of personal data, the Privacy policy will apply.

Ownership Of The Portal

In compliance with the duty of information imposed in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is indicated below that, the company that owns the website https://mealfolks.com Create by Meal Folks SL, is the trading company "Meal Folks Ltd " (hereinafter, “Meal Folks” or ” The Company”), with registered office at Calle O’Donnell 40 28009 Madrid Spain N.I.F. ES5502278W; having been constituted, for an indefinite time.

Website contact email: enquires@mealfolks.com


In order to use the company’s services, the User must register, creating a username and password and activating an account. To this end, the User must provide a valid email address where the User will receive notifications related to the Services. If the User is a legal entity or business, its username must be its full name or corporate name and the person registering on behalf of the legal entity or business declares that he/she is duly authorized to bind such legal entity or business and that such legal entity or business shall be bound to the terms of the relevant Website/Service.

The User agrees to provide the mandatory information required for registration, also acknowledges that such information is true, complete, and up to date. The User is solely responsible for keeping such information updated. Should the User provide false, outdated, or incomplete information, or should the Company have reasons to suspect it, the Company reserves the right to suspend or cancel the User’s account.

The User must protect and keep the account password confidential and must not disclose it to third parties. The User must neither allow other Users to access the services through the User’s account nor use the account of another User to access the Services.

The User is responsible for all operations carried out through the User’s account through any device. If the User suspects that another User is using his account, he/she/it should immediately inform the Company.

The Company may suspend or cancel the User’s account if it considers that the User has breached these terms.


The User acknowledges and agrees that he/she/it uses the Website and its Services at the User’s own risk and under the User’s responsibility and, therefore, the Company does not accept any responsibility for misuse or use in breach of the terms of the relevant Website/Service.

The User will be responsible for any damages to the Company resulting from the User’s use of the Website and the Services in breach of the terms and accepts to indemnify the Company and its directors, employees, agents and representatives from any liability in which they may incur as a result of the User’s breach of these terms.

The Company does not warrant the availability or continuity of the Website or the Services, neither its reliability, quality, completeness, accuracy or whether they are fit for a specific purpose or activity.

As way of example and without limitation, the Company shall not be liable for any damages that may result from:

Interruptions, viruses, technical problems, interferences, omissions, unavailability, power cuts, failure of the telecommunication networks or the User’s equipment which are not the Company’s responsibility.

Delays or unavailability of the Website and the Services due to deficiencies or traffic overload on the Internet, in the communication network or the electricity grid.

Third-party actions.

Unavailability of the Website and the Services due to maintenance or software updates.

Any other event beyond the Company’s direct control.


Regarding contents owned by third parties, whether sponsored or otherwise (if any), the Company acts exclusively as a provider of a search service as requested by the User, without assuming any responsibility for search results.

The insertion of links in the Services does not imply any relationship, recommendation or supervision by the Company of the linked website and, accordingly, the Company does not accept any liability in relation to the content of any linked website except in the specific circumstances provided by applicable law.

Regarding content owned by third parties and offered through the Websites and/or Services in collaboration with the Company (if any), the Company acts exclusively as the provider of the intermediation service between the third parties’ offer of content and the Users interested in use them, without any liability in relation to such contents, except for those cases expressly stated by the applicable law.

The Company will make reasonable commercial efforts in order to ensure the accuracy of keywords and descriptions, as well as the identification of content as exclusively for information use or any equivalent expression. However, THE COMPANY NEITHER WARRANTS NOR MAKES ANY REPRESENTATION REGARDING ANY KEYWORD, TITLE OR DESCRIPTION; OR THE IDENTIFICATION OR LACK OF IDENTIFICATION OF ANY VISUAL CONTENT AS EXCLUSIVELY FOR INFORMATION USE. For this reason and notwithstanding any other liability limitation that may be applicable in accordance with these terms, the Company shall neither indemnify nor assume any liability in connection with any claim resulting from inaccurate keywords, titles or descriptions, or media or from the use of the visual content identified as exclusively for information use.

Intellectual Property

All intellectual property rights over the Website, the Services, its design, and source code, and all content included in any of them (including without limitation text, images, animations, databases, graphics, logos, trademarks, icons, buttons, pictures, videos, sound recordings, etc.) belong or are licensed to the Company.

Except as expressly authorized under the terms of the relevant Website/Service, the reproduction or distribution, as well as transformation, producing any derivative works of any kind, public communication, making available, extraction, reuse or any other use of the Website, the Services or its content or any of its parts, is strictly forbidden.

Changes and Closure of the Website

The Company may, at any moment, and without incurring in any responsibility towards the User, modify the content of the Website or the Services, limit or modify the conditions or cease to provide some or all the Services and features available or deactivate and delete all or some of the User accounts and their corresponding information. However, the Company will comply with its obligations regarding the keeping of records in relation to certain transactions for the relevant period as provided by applicable law or refund the Users of Subscriptions in force at that time with the proportional part of the price not accrued before the termination.

General and Contact Information

The use of the Website and the Services and the interpretation and application of these terms shall be governed by Spanish Law. Except for those cases in which the applicable law imposes a specific jurisdiction, any dispute in connection with these terms shall be resolved by the Courts of Madrid (Spain), and the parties expressly waive any other applicable jurisdiction.

If any provision in these terms is declared to be invalid or unenforceable, it shall be substituted or deemed as not included. The remaining provisions in these terms shall not be affected in any way.

You may contact the Company for any query or claim via legal@mealfolks.com

Terms of use

These terms of use ("Terms") govern the access, browsing and use by the users ("User" or "Users", as applicable) of https://mealfolks.com/, including any of its subdomains and/or sections ("Website", “Portal”, “Application”); as well as the services rendered through the Website ("Service" or "Services", as applicable) which include the manage and use of certain contents or services.

Accessing and using the Website implies that the User has read and accepts to be bound by these Terms without exception. In case the User does not accept the Terms or have any objection to any part of the present Terms, the User must not use the Website.

The Company may modify the Terms at any time and thus we recommend that the Terms are reviewed on a regular basis by the User. The date at the beginning of these Terms refers to the latest update of these Terms, which will be applicable from the date of publication.

Some Services provided through the Website may be subject to specific conditions or instructions that must be accepted by the User prior to the provision of the relevant Service. These specific conditions may be imposed by the Company or by third parties. Such specific conditions shall apply in addition to the Terms and, in case of conflict, shall supersede the Terms. Accordingly, the User must read and accept such specific conditions before the provision of the relevant Service.

Likewise, in respect of collection and processing of personal data, the Privacy Policy will apply.

Services Offered

Through the Website, the User can create items like dishes, drinks, wines, spa products, locker spaces, facilities, room service products, spa products, can add attributes to products, ingredient, allergens, discount, prices, Users can create catalogues or menus of those products, making updates, allow showing this on the front-end customers. Users can create business profiles, add information regarding their own businesses, location, contact information, features available on their own business.

On some plans are available to make orders online from the hotel’s room or table in the restaurant or orders like pickup, delivery, manage, reservation, pre-orders etc.

Get and manage data from the flow of customer, spending statistic, consumption habits, targeting and demographics data or specific information related to such content.

The Services may offer, in the result of a subscription plan prior customer chose. All this service are owned by the Company ("Meal Folks services and content"), contents owned by third parties offered through the Website ("Collaborators Content").

The Service may also offer, in the result of a subscription completed by the User, content or services offered by third parties freely available through the Internet ("Third Party Content").

Likewise, among the Services offered, Users may also be allowed to upload content to the Website on their own membership area, publish and make it available to other Users as information content. The uploading of contents to the Website shall be done in the terms and following the procedure set out by the Company from time to time.

Authorized Use

The User is only authorized to use the Website and the Services in accordance with the Terms and in good faith. In particular and without limitation, Users (irrespective of whether they have purchased a Subscription or not) undertake that any access or use services of any content available on the Website or through the Services will always be the result of a genuine legitimate interest of the User and acknowledges that any kind of content they upload to the website is enterally free of use. Any violation of this rule will result in the cancellation of the User’s account by the Company and the obligation for the User to indemnify the Company for all damages suffered as a result of the User’s breach of this undertaking.

The User agrees not to use the Services negligently, for fraudulent purposes or unlawfully. Likewise, the User agrees not to partake in any conduct or action that could damage the image, interests or rights of the Website or third parties.

The User will not interfere with the functioning of the Website or in the Services. The User agrees not to carry out any action that may damage, make unavailable, overload, deteriorate or impede the normal use of the Website or the Services, which may impact the security of the Website or the Services, or which may in any way interfere with the Services offered by the Company. The use of robots, spiders or any other mechanism, mobile application, program or tool to access, copy or control any part of the Website or the Services in any way which is contrary to the ordinary use of the Website or which infringes the Company’s interests (without its express prior authorization) is strictly prohibited. Likewise, obtaining or attempting to obtain the contents or services of the Website using any method or system not expressly authorized by the Company or which is not the ordinary method of accessing the Website is also strictly prohibited.

The User shall be responsible for any costs required for the Services use and for ensuring, prior to using the Services, that the Services features meet the User’s needs and that he/she/it meets all requirements and has all the equipment and software necessary for this purpose.

When providing the Services, the Website can publish advertising either related or not to the searched contents or the Services, which is expressly accepted by the User


Conditions for the Subscription

The terms in this Section ("Subscription Terms") govern any purchase of any Subscription on the Website. When concluding the purchase procedure for any Subscription, it shall be deemed that the User has read and accepted, without exception, the Subscription Terms. For the avoidance of doubt, the Subscription Terms are additional to the Terms which will continue to apply to Users who have acquired a Subscription unless it is expressly provided otherwise in relation to specific provisions in the Subscription Terms.

These Subscription Terms are available to the User before the purchase of the Subscription and may be stored or reproduced on a durable medium.

The Subscription Terms are available in English and Spanish. In case the User is interested in purchasing any Subscription, it has to follow the instructions available on the Website from time to time.

The Subscriptions available are offered on the Website where the pertinent information, price and conditions are included. The Company can modify the Subscriptions offered at any time, offering with new Services (to which, unless otherwise stated, these Subscription Terms shall apply) or ceasing to offer any of the Services. The Subscriptions are personal, shall not be assigned to third parties and no third parties other than the User shall be allowed to use the Meal Folks’s Services (including as third parties, for these purposes, affiliates or entities parts).

The price for the Subscription is stated in EURO € on the Website and includes, if applicable, the relevant Value Added Tax. The Company is entitled to modify the price for any Subscription at any time. The Company shall apply the price stated on the Website at the time of the submission of the Subscription order by the User.

The User shall pay the Subscription in advance through PayPal or credit/debit card, as stated on the Website. To purchase and pay the Subscription, the User shall follow the instructions stated on the Website. The processing of the payment information and data through PayPal or credit/debit card is made within third-party sites. When ordering any Subscription, the User authorizes the Company to collect the corresponding price through the chosen payment method.

The Subscription shall not be activated until the Company has received the payment or the payment has been authorized by the relevant financing entity. After that, the Subscription shall be in force for the term purchased by the User.

Unless otherwise stated in these Subscription Terms, the Subscriptions shall be automatically and successively renewed at the expiration of its term, unless the User cancels the renewal of the Subscription at least 2 weeks before its expiration. The Company shall charge the corresponding price by the same initial payment method. The Company may modify the price for the renewal of the Subscription, provided that the User is informed with, at least, one-month prior notice.

Once the User purchases the Subscription, the screen shall confirm the purchase. In addition, within the shortest time reasonably possible and not after twenty-four (24) hours since the acceptance of the order, an email shall be sent to the User with the receipt of the purchase. The receipt may be stored and printed. The User may request and download an invoice as stated within the Website twenty-four (24) hours after making the relevant payment.

After the purchase of the Subscription, the User may benefit from the following:

The Service consisting in using the content and services in the Meal Folks Website depending on each plan purchased. Access the services and contents available on the Website.

Use the Website without advertisement displaying.

As the content and services on the Website are digital, no cancellation right shall apply, without prejudice to the guarantees stated in the consumers’ regulations that may be applicable.

Payment Processing Agreement

1. This Payment Processing Agreement (hereinafter the "Agreement") is entered into between you (hereinafter the "Cardholder") and the Company, (hereinafter the "Merchant").

2. By clicking the "sign up!" button, you express full consent to this Agreement and authorize the Merchant and its payment service provider to store your name, surname, address, id number, card number, card expiry date and CVV number (hereinafter the "Credentials on File" or "COF") and to initiate transactions on your behalf (hereinafter "Merchant-Initiated COF Transactions") by using the Credentials of File, as indicated below, to process payments of the Cardholder’s Account.

3. This information will be exclusively used to process future payments according to the conditions detailed above. The use of other information that may be contained within the stored credential such as your name and email address will only be used as specified in our Privacy Policy.

4. Disclosures of the Merchant:

4.1. Your Credentials will be used for: Merchant-Initiated COF Transactions.

4.2. Description of services: Subscription to Meal Folk Company, S.L. small or medium Account.

4.3. Fixed date or interval of the Transaction: monthly or annual basis payments, depending on the subscription plan chosen by the Cardholder, starting from the day of subscription.

4.4. Event that will prompt the Transaction: subscription to the small or medium account.

5. The following details in relation to this Agreement shall be included in the transaction confirmation: complete name, email, address, id number, card number, date of expiry, CVV code.

6. You will be notified of any changes to the present Agreement business days before such changes become effective in relation to scheduled (with fixed, regular intervals) Merchant-Initiated COF Transactions.

7. The Agreement shall enter into force after successful authorization (or account verification) by your card issuer and receipt of your consent to this Agreement by the Merchant, and shall be valid until terminated by the Merchant according to the Terms and Conditions, which can be found in the following link:


The Cardholder may terminate this Agreement at any moment by cancelling his or her small or medium Account through its private profile located in the Merchant website.

To require any refund from the Merchant, please send an email to the following email address:


In case of any inquiries related to this Agreement, please contact: